The innovative development of the transport system of Russia through the organization piggyback transportation based on the technological interaction of railway and automobile transport is considered. The implementation of innovative solutions requires consideration of environmental factors, the assessment of which in this article was carried out by means of PEST Analysis. The characteristics of four groups of factors are given: political, economic, socio-cultural and technological. Their positive and negative impact on the innovation activity of the Joint Stock Company «Russian Railways» has been determined. Political and economic factors that require the development of strategic management decisions at the state level have the highest priority in terms of their influence on the introduction of piggyback transportation.

Keywords: transport, piggyback, piggyback transportation, innovative development, factor, PEST Analysis

The article discusses the application of the theory of qualimetry and product quality management for the creation and operation of piggyback transportation in Russia. Their implementation requires a comprehensive study of technical, technological, organizational, investment and legislative issues. The specificity of the provision of this transport service by rail in the regulatory aspect is shown. A multilevel system of factors influencing the quality of the process of railway piggyback transportation has been formed and substantiated. The first level factors that have the most significant impact include: personnel, materials, equipment, technology, organization and the external environment. These factors characterize the actions of production personnel, material support, the state of technical means and mechanisms, the technologies used, the managerial component, as well as the external environment in which piggyback transportation is carried out. Structural grouping of factors is presented in Ishikawa diagram. Three characteristics of the process quality of piggyback transportation are highlighted - safety, timeliness and cost effectiveness. The use of factors allows you to create a range of quality indicators and methods for their evaluation, as well as to develop measures to improve the quality of transport.

Keywords: transport, piggyback, piggyback traffic, transport service, process quality, factor, Ishikawa diagram