The purpose of this work is identification of optimum methods of an as-sessment of a resistance to stress in work of the modern organizations of a services sector. This article considers the major factors influencing effective work of the personnel in a services sector under the influence of various stressful situations. Categories of the workers who are most subject to psychological instability on workers are defined.
Keywords: resistance to stress, testing methods, service economy
Information about authors of issue №4 (2008)
Keywords: authors
Information about authors of issue №1 (2007)
Keywords: authors